# Latest **URL:** https://community.dockflow.com/latest.md?page=3 [Latest](https://community.dockflow.com/latest.md) · [Categories](https://community.dockflow.com/categories.md) · [Tags](https://community.dockflow.com/tags.md) **Page:** 4 --- ## [Action Center filter values were unreadable](https://community.dockflow.com/t/action-center-filter-values-were-unreadable/85)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:44pm UTC](https://community.dockflow.com/t/action-center-filter-values-were-unreadable/85 "2026-11-06T14:44:26Z")
Status: Fixed since July 2024 How to recognise it While the problem existed, values in the Action Center filter dropdowns were cut off or invisible. You could click a filter dropdown, but the options could not be read … --- ## [Arrival shown too early at a transshipment port on routes that call at one port twice](https://community.dockflow.com/t/arrival-shown-too-early-at-a-transshipment-port-on-routes-that-call-at-one-port-twice/84)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:44pm UTC](https://community.dockflow.com/t/arrival-shown-too-early-at-a-transshipment-port-on-routes-that-call-at-one-port-twice/84 "2026-11-06T14:44:09Z")
Status: Fixed since May 2026 How to recognise it You could see an ATA that was too early and pointed to a transshipment port. The API could show an older, wrong ETA while the portal showed the correct ETA. This happene… --- ## [Excel export showed an actual arrival date before arrival](https://community.dockflow.com/t/excel-export-showed-an-actual-arrival-date-before-arrival/83)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:43pm UTC](https://community.dockflow.com/t/excel-export-showed-an-actual-arrival-date-before-arrival/83 "2026-11-06T14:43:51Z")
Status: Fixed since September 2024 How to recognise it In an Excel export or daily report, you saw an ATA for a shipment that had not arrived yet. The shipment dashboard showed no ATA for the same shipment. Which ship… --- ## [Dashboard stuck on the loading screen after login](https://community.dockflow.com/t/dashboard-stuck-on-the-loading-screen-after-login/82)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:43pm UTC](https://community.dockflow.com/t/dashboard-stuck-on-the-loading-screen-after-login/82 "2026-11-06T14:43:34Z")
Status: Fixed since September 2026 How to recognise it After you logged in, the dashboard stayed on the loading screen and did not render. In some cases the loading ran endlessly, then stopped with an error message. In… --- ## [Workflow task status on a purchase order reset to its default](https://community.dockflow.com/t/workflow-task-status-on-a-purchase-order-reset-to-its-default/81)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:43pm UTC](https://community.dockflow.com/t/workflow-task-status-on-a-purchase-order-reset-to-its-default/81 "2026-11-06T14:43:17Z")
Status: Fixed since November 2024 How to recognise it You set a workflow task status, such as Waiting, on a purchase order. Later the task showed its default status again. The task was still on the purchase order, but … --- ## [Previously used container could not be tracked on a new shipment](https://community.dockflow.com/t/previously-used-container-could-not-be-tracked-on-a-new-shipment/80)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:42pm UTC](https://community.dockflow.com/t/previously-used-container-could-not-be-tracked-on-a-new-shipment/80 "2026-11-06T14:42:59Z")
Status: Fixed since July 2025 How to recognise it While the problem existed, you could upload a container that had shipped before. The new shipment did not show tracking because an old reference from the earlier shipme… --- ## [Scheduled report email arrived more than once a day instead of once](https://community.dockflow.com/t/scheduled-report-email-arrived-more-than-once-a-day-instead-of-once/79)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:42pm UTC](https://community.dockflow.com/t/scheduled-report-email-arrived-more-than-once-a-day-instead-of-once/79 "2026-11-06T14:42:42Z")
Status: Fixed since March 2026 How to recognise it While the problem existed, the daily overview report email could arrive more than once a day for the same scheduled report. The subject and report content were the sam… --- ## [Barge departure shown as gate-out](https://community.dockflow.com/t/barge-departure-shown-as-gate-out/78)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:42pm UTC](https://community.dockflow.com/t/barge-departure-shown-as-gate-out/78 "2026-11-06T14:42:25Z")
Status: Fixed since August 2026 How to recognise it While the problem existed, you saw an OOCL barge departure published with a gate-out code instead of a vessel departure code. The event looked like a gate move, not a… --- ## [Suggested sailing accepted with departure after arrival](https://community.dockflow.com/t/suggested-sailing-accepted-with-departure-after-arrival/77)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:42pm UTC](https://community.dockflow.com/t/suggested-sailing-accepted-with-departure-after-arrival/77 "2026-11-06T14:42:07Z")
Status: Fixed since September 2024 How to recognise it While the problem existed, you could submit a suggested sailing with a departure date later than its arrival date. The form accepted an ETS later than the ETA. The… --- ## [API polling missed deactivations and could return the wrong tradeflows](https://community.dockflow.com/t/api-polling-missed-deactivations-and-could-return-the-wrong-tradeflows/76)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:41pm UTC](https://community.dockflow.com/t/api-polling-missed-deactivations-and-could-return-the-wrong-tradeflows/76 "2026-11-06T14:41:50Z")
Status: Fixed since April 2026 How to recognise it While the problem existed, your polling did not receive deactivations. A tradeflow you set to inactive stayed active in your system. Polling could return tradeflows ol… --- ## [Signed in, then signed out when opening Action Center or a deleted tradeflow](https://community.dockflow.com/t/signed-in-then-signed-out-when-opening-action-center-or-a-deleted-tradeflow/75)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:41pm UTC](https://community.dockflow.com/t/signed-in-then-signed-out-when-opening-action-center-or-a-deleted-tradeflow/75 "2026-11-06T14:41:32Z")
Status: Fixed since August 2026 How to recognise it While the issue existed, you could sign in successfully and then be signed out as soon as the app opened. The Action Center could sign you out. Opening a tradeflow th… --- ## [Document names request returned HTTP 501 instead of a document list](https://community.dockflow.com/t/document-names-request-returned-http-501-instead-of-a-document-list/74)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:41pm UTC](https://community.dockflow.com/t/document-names-request-returned-http-501-instead-of-a-document-list/74 "2026-11-06T14:41:14Z")
Status: Fixed since December 2025 How to recognise it While the problem existed, when you requested document names for a tradeflow reference through Dockflow’s REST API, you got HTTP 501 Not implemented. You were tryin… --- ## [Shipment leg linked to a similarly named wrong vessel](https://community.dockflow.com/t/shipment-leg-linked-to-a-similarly-named-wrong-vessel/73)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:40pm UTC](https://community.dockflow.com/t/shipment-leg-linked-to-a-similarly-named-wrong-vessel/73 "2026-11-06T14:40:57Z")
Status: Fixed since August 2026 How to recognise it You saw a shipment leg linked to a different vessel with a similar name. The linked vessel name started with the booked vessel name and had another word after it. Wh… --- ## [Tradeflows sent by API without a container lost POL, POD, ETS and ETA and got no AIS updates](https://community.dockflow.com/t/tradeflows-sent-by-api-without-a-container-lost-pol-pod-ets-and-eta-and-got-no-ais-updates/72)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:40pm UTC](https://community.dockflow.com/t/tradeflows-sent-by-api-without-a-container-lost-pol-pod-ets-and-eta-and-got-no-ais-updates/72 "2026-11-06T14:40:39Z")
Status: Fixed since March 2026 How to recognise it You sent a tradeflow by API with POL, POD, vessel and ETS/ETA but no container. The vessel name could be present, but POL, POD, ETS and ETA did not show in the tradefl… --- ## [Duplicate trips for the same temperature-logger serial](https://community.dockflow.com/t/duplicate-trips-for-the-same-temperature-logger-serial/71)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:40pm UTC](https://community.dockflow.com/t/duplicate-trips-for-the-same-temperature-logger-serial/71 "2026-11-06T14:40:22Z")
Status: Fixed since May 2025 How to recognise it You saw new trips pushed for the same temperature-logger device serial even when a trip already existed. The same serial could appear in more than one trip. Tracker file… --- ## [Branded portal dashboard views were missing](https://community.dockflow.com/t/branded-portal-dashboard-views-were-missing/70)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:40pm UTC](https://community.dockflow.com/t/branded-portal-dashboard-views-were-missing/70 "2026-11-06T14:40:05Z")
Status: Fixed since April 2026 How to recognise it You signed in through a branded portal. The dashboard did not show the views expected for that portal. Dashboard views created at organisation level were visible to so… --- ## [Carrier name search on the dashboard returned no results or non-matching results](https://community.dockflow.com/t/carrier-name-search-on-the-dashboard-returned-no-results-or-non-matching-results/69)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:39pm UTC](https://community.dockflow.com/t/carrier-name-search-on-the-dashboard-returned-no-results-or-non-matching-results/69 "2026-11-06T14:39:47Z")
Status: Fixed since June 2025 How to recognise it When you searched the dashboard by carrier name, you saw no results or results that did not match the shipment you expected. Using filters found the records. The record… --- ## [Completed shipments kept tracking a container's next journey after completion](https://community.dockflow.com/t/completed-shipments-kept-tracking-a-containers-next-journey-after-completion/68)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:39pm UTC](https://community.dockflow.com/t/completed-shipments-kept-tracking-a-containers-next-journey-after-completion/68 "2026-11-06T14:39:30Z")
Status: Fixed since March 2026 How to recognise it You saw a completed shipment keep following the container’s new journey instead of ending at the final port of discharge. The shipment could show a later journey of th… --- ## [Workflow step counter showed more pending items than the opened list](https://community.dockflow.com/t/workflow-step-counter-showed-more-pending-items-than-the-opened-list/67)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:39pm UTC](https://community.dockflow.com/t/workflow-step-counter-showed-more-pending-items-than-the-opened-list/67 "2026-11-06T14:39:12Z")
Status: Fixed since April 2026 How to recognise it While the problem existed, a workflow step header could show a higher total of pending items than the shipments displayed under it. You might see pending bookings or s… --- ## [Your own reference numbers missing from the scheduled daily report email](https://community.dockflow.com/t/your-own-reference-numbers-missing-from-the-scheduled-daily-report-email/66)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:38pm UTC](https://community.dockflow.com/t/your-own-reference-numbers-missing-from-the-scheduled-daily-report-email/66 "2026-11-06T14:38:55Z")
Status: Fixed since September 2024 How to recognise it In the scheduled daily report email, your own reference numbers were missing. The row showed the container reference alone, so the email did not look as it usually… --- ## [Containers showed no container type or size code](https://community.dockflow.com/t/containers-showed-no-container-type-or-size-code/65)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:38pm UTC](https://community.dockflow.com/t/containers-showed-no-container-type-or-size-code/65 "2026-11-06T14:38:37Z")
Status: Fixed since November 2025 How to recognise it The container type or size code field stayed empty even though the container number and its type were known. Some containers showed a type error on the container ty… --- ## [Sea leg shown as a truck journey with wrong port of loading and departure date](https://community.dockflow.com/t/sea-leg-shown-as-a-truck-journey-with-wrong-port-of-loading-and-departure-date/64)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:38pm UTC](https://community.dockflow.com/t/sea-leg-shown-as-a-truck-journey-with-wrong-port-of-loading-and-departure-date/64 "2026-11-06T14:38:20Z")
Status: Fixed since June 2026 How to recognise it A tradeflow showed a sea leg between two ports as a truck journey. The port of loading and departure date were wrong. Which shipments this affects Shipments with a se… --- ## [Demurrage rules overview missing container details](https://community.dockflow.com/t/demurrage-rules-overview-missing-container-details/63)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:38pm UTC](https://community.dockflow.com/t/demurrage-rules-overview-missing-container-details/63 "2026-11-06T14:38:03Z")
Status: Fixed since August 2024 How to recognise it When you opened the demurrage free-time rules overview, you saw the listed rules but no container details. The overview appeared incomplete and incorrect because the … --- ## [Shipment status and related report did not update after a reference was removed](https://community.dockflow.com/t/shipment-status-and-related-report-did-not-update-after-a-reference-was-removed/46)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 12:43pm UTC](https://community.dockflow.com/t/shipment-status-and-related-report-did-not-update-after-a-reference-was-removed/46 "2026-11-06T12:43:47Z")
Status: Fixed since November 2026 How to recognise it After a bill of lading or booking reference was removed, the shipment status could stay unchanged. The related report could also stay the same. Staff could see a re… --- ## [Closed tradeflows reopened and old files were imported again](https://community.dockflow.com/t/closed-tradeflows-reopened-and-old-files-were-imported-again/45)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 12:07pm UTC](https://community.dockflow.com/t/closed-tradeflows-reopened-and-old-files-were-imported-again/45 "2026-11-06T12:07:44Z")
Status: Fixed since November 2026 How to recognise it While the problem existed, a tradeflow that had been closed could show as open again. Files that had already been handled could appear as new imports. This could ha… --- ## [Why is there no temperature data for my reefer container, and how is a logger linked?](https://community.dockflow.com/t/why-is-there-no-temperature-data-for-my-reefer-container-and-how-is-a-logger-linked/37)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 5, 2026, 8:29pm UTC](https://community.dockflow.com/t/why-is-there-no-temperature-data-for-my-reefer-container-and-how-is-a-logger-linked/37 "2026-11-05T20:29:35Z")
Temperature readings come from a device or logger linked to a container in the shipment. When nothing shows, check these four things. Is the right container selected? Temperature is shown per container. In a shipment w… --- ## [Which reference do I need to give Dockflow to track a shipment?](https://community.dockflow.com/t/which-reference-do-i-need-to-give-dockflow-to-track-a-shipment/36)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 5, 2026, 8:29pm UTC](https://community.dockflow.com/t/which-reference-do-i-need-to-give-dockflow-to-track-a-shipment/36 "2026-11-05T20:29:14Z")
One of these is enough to start tracking: a container number, a bill of lading or a booking number. A shipment can appear as soon as a booking number is known, before any container is assigned. Which to send: Containe… --- ## [A container appeared on my shipment that does not belong to it. How do I remove it?](https://community.dockflow.com/t/a-container-appeared-on-my-shipment-that-does-not-belong-to-it-how-do-i-remove-it/35)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 5, 2026, 8:28pm UTC](https://community.dockflow.com/t/a-container-appeared-on-my-shipment-that-does-not-belong-to-it-how-do-i-remove-it/35 "2026-11-05T20:28:53Z")
First check whether the container really is foreign. By default, Dockflow tracks every container the carrier lists under the bill of lading or booking you supplied, not only the ones you uploaded. So extra containers oft… --- ## [Why can't my forwarder or supplier see a purchase order I shared?](https://community.dockflow.com/t/why-cant-my-forwarder-or-supplier-see-a-purchase-order-i-shared/34)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 5, 2026, 8:28pm UTC](https://community.dockflow.com/t/why-cant-my-forwarder-or-supplier-see-a-purchase-order-i-shared/34 "2026-11-05T20:28:32Z")
Usually the order is visible but sits somewhere the partner is not looking. Check these in order. Status filter on the partner’s side. If their view only shows open orders, an order whose current step is completed or w… --- ## [My shipments have disappeared from the dashboard. Where are they?](https://community.dockflow.com/t/my-shipments-have-disappeared-from-the-dashboard-where-are-they/33)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 5, 2026, 8:28pm UTC](https://community.dockflow.com/t/my-shipments-have-disappeared-from-the-dashboard-where-are-they/33 "2026-11-05T20:28:12Z")
Most of the time the shipments are still there but have become inactive. The dashboard shows active shipments by default. Dockflow closes a shipment automatically at the end of its journey, for example a week after all … [Previous page](https://community.dockflow.com/latest.md?page=2) [Next page](https://community.dockflow.com/latest.md?page=4)