# Privacy Policy

**URL:** <https://community.dockflow.com/t/privacy-policy/12>\
**Category:** Legal\
**Created:** [November 5, 2026, 7:46pm UTC](https://community.dockflow.com/t/privacy-policy/12 "2026-11-05T19:46:04Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![michiel](https://community.dockflow.com/user_avatar/community.dockflow.com/michiel/32/7_2.png) [@michiel](https://community.dockflow.com/u/michiel)\
**Post date:** [November 5, 2026, 7:46pm UTC](https://community.dockflow.com/t/privacy-policy/12/1 "2026-11-05T19:46:04Z")

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**Last updated: 5 November 2026**

This notice covers the Dockflow Community at [community.dockflow.com](http://community.dockflow.com). The Dockflow website privacy policy ([Dockflow Privacy Policy | Dockflow](http://dockflow.com/privacy-policy)) covers the website; customer use of the Dockflow platform is covered by customer agreements.

**Controller.** Dockflow BV, The Beacon, Sint-Pietersvliet 7, 2000 Antwerpen, Belgium – [hello@dockflow.com](mailto:hello@dockflow.com).

**What we process and why.**

| Data | Purpose | Legal basis |
| --- | --- | --- |
| Account data: email, username, password hash, or your Dockflow login identifier | Running your account, sign-in | Contract (these terms) |
| Your posts and reactions | Publishing them in the Community; translating them | Contract |
| Technical data: IP address, browser, timestamps | Security, spam and abuse prevention | Legitimate interest |
| Questions you post | Creating a support ticket so our team can answer | Legitimate interest |
| Email notifications you choose to receive | Sending them | Contract / consent |
| Usage data (pages viewed, anonymised) | Improving the Community | Legitimate interest |

**Public by design.** Your posts and chosen username are public and indexed by search engines. We do not publish a member list or member profiles. You can post anonymously.

**Service providers (processors).**

| Provider | Role | Location |
| --- | --- | --- |
| Google Cloud | Hosting the Community and its backups | EU (Belgium region) |
| Cloudflare | Network security and delivery | Global |
| MailerSend | Sending account and notification emails | EU/US |
| HubSpot | Support tickets created from questions you post | US/EU |
| OpenRouter, and the AI model providers it routes to (including DeepSeek) | Automatic translation of public posts; spam detection | Outside the EU |

Only public post content is sent for translation. Transfers outside the EU/EEA rely on Standard Contractual Clauses or an adequacy decision where available.

**Retention.** Account data is kept while your account exists. Posts stay until you or we delete them. Server logs are kept up to 30 days; backups up to 90 days.

**Your rights.** Access, correction, deletion, restriction, objection and portability. You can delete or anonymise your account in your account settings, or ask us at [hello@dockflow.com](mailto:hello@dockflow.com). You can complain to the Belgian Data Protection Authority (gegevensbeschermingsautoriteit.be).

## Cookies

The Community uses only cookies that are needed for it to work: to keep you signed in, to protect forms against forgery, and to remember your preferences (such as language and theme). Cloudflare may set a security cookie to protect against abuse. We measure page visits with Dockflow’s own analytics, without cookies and without identifying you. We do not use advertising or third-party analytics cookies in the Community, so no consent banner is needed. You can delete cookies in your browser; you will then be signed out.

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<div class="post-metadata">

**Author:** ![michiel](https://community.dockflow.com/user_avatar/community.dockflow.com/michiel/32/7_2.png) [@michiel](https://community.dockflow.com/u/michiel)\
**Post date:** [November 5, 2026, 7:46pm UTC](https://community.dockflow.com/t/privacy-policy/12/2 "2026-11-05T19:46:04Z")

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Closed on November 5, 2026, 7:46pm UTC