# Scheduled report email arrived more than once a day instead of once

**URL:** <https://community.dockflow.com/t/scheduled-report-email-arrived-more-than-once-a-day-instead-of-once/79>\
**Category:** Known and fixed issues\
**Created:** [November 6, 2026, 2:42pm UTC](https://community.dockflow.com/t/scheduled-report-email-arrived-more-than-once-a-day-instead-of-once/79 "2026-11-06T14:42:42Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![dockflow](https://community.dockflow.com/letter_avatar_proxy/v4/letter/d/a9a28c/32.png) [@dockflow](https://community.dockflow.com/u/dockflow)\
**Post date:** [November 6, 2026, 2:42pm UTC](https://community.dockflow.com/t/scheduled-report-email-arrived-more-than-once-a-day-instead-of-once/79/1 "2026-11-06T14:42:42Z")

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**Status:** Fixed since March 2026

**How to recognise it**  
While the problem existed, the daily overview report email could arrive more than once a day for the same scheduled report. The subject and report content were the same. The email repeated even though the schedule was set for one daily send.

**Which shipments this affects**  
Scheduled report emails for a schedule that already had a report instance. This affected scheduled report emails only, not a specific shipment, carrier, terminal or port.

**What changed**  
Dockflow now sends the scheduled report email once for a scheduled run. A report that already exists for that schedule is not created again. A report already sent is not sent again. The email no longer repeats for the same schedule.

**Is past data corrected?**  
Nothing to correct: the change affects how new data is read.

**How to check your shipment**  
Open the scheduled report settings and confirm the daily overview is listed once. Check the email for a scheduled run: you should receive one email for that run. If the same report email still arrives more than once for a scheduled run, contact support.

**Do you need to do anything?**  
Nothing.