# \#vessel-changed **URL:** https://community.dockflow.com/tag/vessel-changed/5.md [Latest](https://community.dockflow.com/latest.md) · [Categories](https://community.dockflow.com/categories.md) · [Tags](https://community.dockflow.com/tags.md) --- ## [What should I do if the vessel does not exist in Dockflow?](https://community.dockflow.com/t/what-should-i-do-if-the-vessel-does-not-exist-in-dockflow/159)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 3:17pm UTC](https://community.dockflow.com/t/what-should-i-do-if-the-vessel-does-not-exist-in-dockflow/159 "2026-11-06T15:17:40Z")
Ask support to add it, with the vessel name and its IMO number. See supported carriers. Example A user searches for a vessel in Dockflow but cannot find it. They contact support and provide the vessel’s name and IMO n… --- ## [Why do shipments on the same vessel show different ETAs?](https://community.dockflow.com/t/why-do-shipments-on-the-same-vessel-show-different-etas/158)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 3:17pm UTC](https://community.dockflow.com/t/why-do-shipments-on-the-same-vessel-show-different-etas/158 "2026-11-06T15:17:23Z")
This is expected. With per-tradeflow tracking you see exactly what the sources on your booking reported, so shipments on one vessel can legitimately carry different ETAs for the same port call. Per-vessel tracking pool… --- ## [Why is there no vessel to show for my shipment?](https://community.dockflow.com/t/why-is-there-no-vessel-to-show-for-my-shipment/157)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 3:17pm UTC](https://community.dockflow.com/t/why-is-there-no-vessel-to-show-for-my-shipment/157 "2026-11-06T15:17:07Z")
This is usually not a change at all. A carrier can confirm the deep-sea leg and not yet publish the onward feeder leg, so there is no vessel to show for it. See no tracking data. Example A carrier has confirmed the d… --- ## [What should I do when a carrier splits my booking and only part of the containers sail?](https://community.dockflow.com/t/what-should-i-do-when-a-carrier-splits-my-booking-and-only-part-of-the-containers-sail/156)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 3:16pm UTC](https://community.dockflow.com/t/what-should-i-do-when-a-carrier-splits-my-booking-and-only-part-of-the-containers-sail/156 "2026-11-06T15:16:49Z")
Where a carrier splits a booking - some containers sail, the rest roll - the containers that moved usually get a new booking number and the original keeps the rest. Treat it as separate shipments. Put the new reference… --- ## [Why is Dockflow tracking my container on a vessel that no longer carries my cargo after a new booking number?](https://community.dockflow.com/t/why-is-dockflow-tracking-my-container-on-a-vessel-that-no-longer-carries-my-cargo-after-a-new-booking-number/155)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 3:16pm UTC](https://community.dockflow.com/t/why-is-dockflow-tracking-my-container-on-a-vessel-that-no-longer-carries-my-cargo-after-a-new-booking-number/155 "2026-11-06T15:16:32Z")
This case needs you, and it is the one most often mistaken for a fault in Dockflow. When a container is rolled onto a different sailing under a new booking, the old reference still describes the old journey. Dockflow k… --- ## [Do I need to do anything if the carrier moves my cargo to a different vessel?](https://community.dockflow.com/t/do-i-need-to-do-anything-if-the-carrier-moves-my-cargo-to-a-different-vessel/154)
**Author:** [@dockflow](https://community.dockflow.com/u/dockflow)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 3:16pm UTC](https://community.dockflow.com/t/do-i-need-to-do-anything-if-the-carrier-moves-my-cargo-to-a-different-vessel/154 "2026-11-06T15:16:15Z")
If the booking or B/L stays the same and only the vessel changes, nothing is required from you. Dockflow shows the new vessel against the same reference. A short delay before the new vessel appears is normal. If the ca…