Status: Fixed since April 2026
How to recognise it
While the problem existed, your polling did not receive deactivations. A tradeflow you set to inactive stayed active in your system. Polling could return tradeflows older than the requested time. That could corrupt your polling cursor. Active-only requests could still include inactive tradeflows. Inactive tradeflows could reach your ERP.
Which shipments this affects
Tradeflows whose active state changed. Polling requests that used a since time. Requests that asked for active tradeflows only.
What changed
Deactivations now reach your system through polling. Polling no longer returns tradeflows older than the requested time. Active-only requests now return only active tradeflows.
Is past data corrected?
No. The fix applies from that month on; earlier data stays as it was.
How to check your shipment
In your system, open a tradeflow you set to inactive and confirm it now shows as inactive. Also check that an active-only view shows no inactive tradeflows. If either check fails, contact support.
Do you need to do anything?
Nothing.