Dockflow Community

Topic		Replies	Views	Activity
Why does my country-level rule still not match when the step differentiates on port? How-to Q&A free-time-and-demurrage , area-automations		0	0	November 6, 2026
Why is my free-days rule not applying when the configuration exists but the value is empty? How-to Q&A free-time-and-demurrage , area-automations		0	0	November 6, 2026
Why does a rule in Dwell Center read as missing when the shipment has no carrier? How-to Q&A free-time-and-demurrage , area-automations		0	0	November 6, 2026
Which Monitor dwell ticks define a rule match, and where do I set the free days? How-to Q&A free-time-and-demurrage , area-automations		0	0	November 6, 2026
Why is the same container appearing in multiple shipments? How-to Q&A containers-on-bl , area-tracking-data		0	0	November 6, 2026
Why is my container flagged as not in the booking/BL and not getting tracking data? How-to Q&A containers-on-bl , area-tracking-data		0	0	November 6, 2026
Why do containers from another file appear on my tradeflow? How-to Q&A containers-on-bl , area-tracking-data		0	0	November 6, 2026
Why is a device added after the last sync missing from my Dockflow file? How-to Q&A temperature-data , area-reefer-temperature		0	0	November 6, 2026
How do I attach a temperature device to a truck shipment with no container? How-to Q&A temperature-data , area-reefer-temperature		0	0	November 6, 2026
Why is the temperature view empty for the selected container even though data exists? How-to Q&A temperature-data , area-reefer-temperature		0	0	November 6, 2026
Why does Dockflow show no device linked even though a device is attached? How-to Q&A temperature-data , area-reefer-temperature		0	0	November 6, 2026
Why are dashboard exports capped, and what should I do for a larger dataset? How-to Q&A flags-and-alerts , area-automations		0	0	November 6, 2026
Why does a shipment show unexpected day counts when no specific free time rule matches? How-to Q&A flags-and-alerts , area-automations		0	0	November 6, 2026
Why does the demurrage flag fire before the container arrives when the final destination is inland? How-to Q&A flags-and-alerts , area-automations		0	0	November 6, 2026
Why do some shipment document flags disappear on their own and others need an automation step? How-to Q&A flags-and-alerts , area-automations		0	0	November 6, 2026
Why does a flag exist but not show in my view? How-to Q&A flags-and-alerts , area-automations		0	0	November 6, 2026
What should I do if the vessel does not exist in Dockflow? How-to Q&A vessel-changed , area-vessel-ais		0	0	November 6, 2026
Why do shipments on the same vessel show different ETAs? How-to Q&A vessel-changed , area-vessel-ais		0	0	November 6, 2026
Why is there no vessel to show for my shipment? How-to Q&A vessel-changed , area-vessel-ais		0	0	November 6, 2026
What should I do when a carrier splits my booking and only part of the containers sail? How-to Q&A vessel-changed , area-vessel-ais		0	0	November 6, 2026
Why is Dockflow tracking my container on a vessel that no longer carries my cargo after a new booking number? How-to Q&A vessel-changed , area-vessel-ais		0	0	November 6, 2026
Do I need to do anything if the carrier moves my cargo to a different vessel? How-to Q&A vessel-changed , area-vessel-ais		0	0	November 6, 2026
Why does a shipment exist but not appear in my Dockflow view? How-to Q&A area-tracking-data , no-tracking-data		0	0	November 6, 2026
Why can’t I track my tradeflow reference if it never reached Dockflow? How-to Q&A area-tracking-data , no-tracking-data		0	0	November 6, 2026
Why are containers from my booking or B/L not being tracked? How-to Q&A area-tracking-data , no-tracking-data		0	0	November 6, 2026
Why is there no vessel name or ETA for my destination leg? How-to Q&A area-tracking-data , no-tracking-data		0	0	November 6, 2026
Why does my carrier return almost nothing at B/L level but answer properly by container number? How-to Q&A area-tracking-data , no-tracking-data		0	0	November 6, 2026
Why does Dockflow show nothing when the carrier doesn't recognise my B/L? How-to Q&A no-tracking-data , area-tracking-data		0	0	November 6, 2026
How should I report a merged shipment or a transhipment after the final port when the Console already classes it as an anomaly? How-to Q&A area-tracking-data , data-is-wrong		0	0	November 6, 2026
Why is a milestone shown on the carrier’s page missing in Dockflow? How-to Q&A area-tracking-data , data-is-wrong		0	0	November 6, 2026