Status: Fixed since March 2026
How to recognise it
You saw a completed shipment keep following the container’s new journey instead of ending at the final port of discharge. The shipment could show a later journey of the same container, with ports that had nothing to do with your order, and its own container data could disappear.
Which shipments this affects
Completed shipments whose container had later events after an actual empty return.
Cause
Container reuse: a new export booking on the same container after its empty return.
What changed
A container’s later events no longer reopen a completed transport plan. The shipment now ends at the final port of discharge.
Is past data corrected?
Nothing to correct: the change affects how new data is read.
How to check your shipment
Open a completed shipment and check that tracking ends at the final port of discharge. Check that no later journey of the container appears on it. If a later journey still appears, contact support with the reference.
Do you need to do anything?
Nothing.