Status: Fixed since March 2026
How to recognise it
While the problem existed, the daily overview report email could arrive more than once a day for the same scheduled report. The subject and report content were the same. The email repeated even though the schedule was set for one daily send.
Which shipments this affects
Scheduled report emails for a schedule that already had a report instance. This affected scheduled report emails only, not a specific shipment, carrier, terminal or port.
What changed
Dockflow now sends the scheduled report email once for a scheduled run. A report that already exists for that schedule is not created again. A report already sent is not sent again. The email no longer repeats for the same schedule.
Is past data corrected?
Nothing to correct: the change affects how new data is read.
How to check your shipment
Open the scheduled report settings and confirm the daily overview is listed once. Check the email for a scheduled run: you should receive one email for that run. If the same report email still arrives more than once for a scheduled run, contact support.
Do you need to do anything?
Nothing.