Why can’t I see my recent shipments, and how do I fix inactive tradeflows?

Recent shipments can be missing because the tradeflows are deactivated. Deactivation removes a tradeflow from default dashboard views. Deactivation does not delete data, and deactivated tradeflows can be reactivated.

To find and reactivate one:

  1. Open Dashboard.
  2. Click Filters.
  3. Add condition Status = Deactivated (or Inactive).
  4. Click Apply.
  5. Find the tradeflow and open the tradeflow details.
  6. Find the Status or Actions menu.
  7. Select Reactivate.
  8. Confirm the action.

After reactivation, visibility in dashboard views is restored. Deactivated tradeflows are still accessible via filters, and direct links to the tradeflow remain functional.

Example
A shipment was completed and later deactivated, so it no longer appears in the default dashboard view. You open Dashboard, click Filters, set Status to Deactivated, and click Apply. You open the tradeflow details, use the Status or Actions menu, select Reactivate, and confirm. The tradeflow returns to dashboard views.