Dockflow checks the containers you supply against what the carrier reports for that booking or
B/L. When a container is not on the carrier’s list, it is marked with the
container not in booking/BL flag.
That container gets no tracking data, because there is nothing to retrieve. The carrier does not
recognise it as part of that shipment.
Two things can be true when you see this flag:
- The link is wrong. The container belongs on a different file. Correct it yourself.
- The link is right and the carrier disagrees. Tell support, and the reason the carrier reports
differently gets investigated.
An automation is available that notifies you when a container is attached to a tradeflow that the
carrier does not associate with the booking or B/L. Ask support to enable it if you want these
surfaced as they happen rather than found later.
Example
A container is attached to a booking, but the carrier’s list does not include it, so Dockflow marks it with the container not in booking/BL flag and returns no tracking data. If the container belongs on a different file, correct the link yourself. If the link is right, tell support so the carrier’s differing report can be investigated.